Cancellation & booking policies

Payment

The full amount — nightly rate, cleaning fee, and damage waiver — is charged at the time of booking. There's no separate deposit; your card is charged once, in full, when you reserve.

Cancellation refund schedule

• 30+ days before check-in: full refund, minus a $75 administrative fee.
• 14–29 days before check-in: 50% refund of the nightly rate and cleaning fee.
• Under 14 days before check-in, or no-shows: no refund.

The damage waiver is non-refundable once a booking is confirmed, regardless of when it's cancelled — it covers the cost of insuring every stay, not just yours.

Weather & road conditions

Several of our properties sit in mountain or rural settings where snow, road closures, or power outages are possible, especially in winter. These conditions don't qualify for an automatic refund under this policy — we'd encourage guests traveling in shoulder or winter season to carry travel insurance if that's a concern.

How refunds are issued

Approved refunds are returned to your original payment method within 5–10 business days. To cancel or request a refund, email hello@sikesvacations.com with your booking details.